Например, курсы в ВШЭ: https://busedu.hse.ru/catalog/187729530.html#contents
По данным опроса Thomson Reuters, организованном в 2020 году среди юридических департаментов, профессиональные юристы в среднем составляли около 60% численности юридических департаментов. https://legal.thomsonreuters.com/en/insights/reports/legal-department-operations-index-fifth-edition-2020
http://www3.weforum.org/docs/WEF_Future_of_Jobs_2018.pdf
Felix Oberholzer-Gee, Eliminate Strategic Overload, HBR, May–June 2021
https://cloc.org/wp-content/uploads/2019/07/2019-State-of-the-Industry-FINAL.pdf
https://legal.thomsonreuters.com/en/insights/reports/legal-department-operations-index-fifth-edition-2020
https://www.vedomosti.ru/economics/blogs/2019/03/10/795995-korporatsii-bez-konsultantov
https://www.acc.com/sites/default/files/2019-06/ACC_Benchmark_062019.pdf
https://corporatefinanceinstitute.com/resources/careers/compensation/lawyer-salary-guide/; https://money.usnews.com/careers/best-jobs/lawyer/salary
https://nortoncaine.com/files/Associates_salary_review_2019.pdf
Page 52-53, Operations Management, 7th Edition, Nigel Slack; Alistair Brandon-Jones; Robert Johnston, June 2013
https://www.vedomosti.ru/economics/blogs/2019/03/10/795995-korporatsii-bez-konsultantov
https://legal.thomsonreuters.com/en/insights/reports/legal-department-operations-index-fifth-edition-2020
https://www.busylamp.com/wp-content/uploads/2019/06/Legal-Operations-Benchmarking-Report-2019.pdf
https://www.gartner.com/en/legal-compliance/trends/legal-state-of-the-function
https://www.forbes.com/sites/markcohen1/2021/03/01/portrait-of-the-customer-centric-legal-function/?sh=64b7a9245cbc
https://legal.thomsonreuters.com/en/insights/reports/legal-department-operations-index-fifth-edition-2020
https://www.gartner.com/en/documents/3953706/5-things-cost-effective-legal-departments-do-right
https://dictionary.cambridge.org/dictionary/english/product
https://vc.ru/life/78252-metodologiya-produktovogo-podhoda
https://www.amazon.com/Client-Centered-Law-Firm-Succeed-Experience-Driven/dp/1989603327
Мой краткий обзор книги The client centered lawfirm можно найти в журнале Legal Insight: «Как сделать клиента довольным», Legal Insight, № 07, 2020;
https://www.pwc.com/us/en/advisory-services/publications/consumer-intelligence-series/pwc-consumer-intelligence-series-customer-experience.pdf
https://www.clio.com/wp-content/uploads/2019/10/2019-Legal-Trends-Report.pdf
https://hbr-russia.ru/marketing/prodazhi/799420