Steps in Speaking English (Шаги в разговорном английском) - страница 7

You are organizing your Managing Director’s leaving party. Here is your current schedule. Your boss calls to confirm the arrangements.

You are a sales manager. The company wants your staff to have English lessons. You have ten staff but they are very busy and some don’t want to stay late. Talk the training manager and try to find a solution.

Your work at Spyline. Take a customer’s order and complete the order form below:

You work for a delivery company. A regular customer calls with a problem. What action will you take?

You work in a hotel. A customer calls you with some complains.

Answer a call from a company which design websites. You don’t have a website so you are interested. Arrange for the person to visit.

You work for the “Print Machine”. You have a special offer on printer cartridges at the moment. Take the customer’s details and offer to visit his/her company.

your best friend, your shoes, your teacher, your watch, your oldest friend, your mobile phone, your doctor, your pet, your relatives

a colleague – someone you work with

an old school friend – someone you were at school with

get in touch – start having contact

go out (with someone) – have a romantic relationship

get on well (with someone) – have a good relationship

lose touch – have no more contact

ask someone out – invite someone to go on a date with you

grow apart – slowly stop having a good relationship

put up with – accept a bad situation without complaining

split up with – stop being someone’s partner

get over – stop feeling sad about an ex–partner

1. Have you ever gone out with your colleague?

2. How often do you get in touch with your old school friends?

3. Do you get on well with your parents?

4. Do you usually lose touch with your ex–boyfriend/girlfriend?

5. Have you ever had a romantic relationship with your old friend?